Reference

Privacy Policy – How We Handle Your Information

When you open an account with deposit 3000, we collect and store your personal details — name, payment information, device data and account activity — to verify your…

Account verification and securityPayment processing and withdrawal checksDevice and login tracking
deposit 3000 Privacy Policy – How We Handle Your Information
PRIVACY SUPPORT

Contact Us About Your Data

If you have questions about how we use your data, want to update your personal information, or need to request access to what we hold about you, our support team is available every day. You can reach us via email, live chat from inside your account, or through our support portal. We aim to respond to data requests within 14 days of receiving them.

Team online

Live Chat Support

Available in your account dashboard from 07:00 to 23:00 Indonesia time, seven days a week. Real agents answer privacy questions and help you request data access.

Email Support

Send your privacy request or data inquiry to [email protected] and expect a response within two business days. Include your account number.

Account Settings

Update your personal details, email and phone number directly in Settings > Account Information. Changes take effect immediately on your next login.

DATA SECURITY

How We Protect Your Information

Your personal data is encrypted in transit and at rest using industry-standard SSL and AES-256 protocols.

Encryption & Storage

All personal and payment data is encrypted using SSL 256-bit protocol. Servers are located in Indonesia with automatic daily backups. Access is restricted to authorised staff only.

Withdrawal Verification

Before every withdrawal, we verify your identity by cross-checking your registered payment method, device IP and withdrawal address. Large withdrawals may require additional confirmation via email or SMS.

Cookie & Tracking Policy

We use cookies to remember your login, preferred game lobby layout, and language choice. Analytics cookies track lobby behaviour only — never your actual deposits or winnings. You can disable non-essential cookies in your browser settings.

Data Retention

We keep account data for the duration of your membership plus three years after account closure, to comply with local financial regulations. Transaction records are retained for seven years.

Third-Party Sharing

We share minimal data with payment processors (DANA, OVO, GoPay, QRIS partners) only to process your deposits and withdrawals. Fraud-detection partners receive anonymised transaction patterns, never your personal name or address.

Your Data Rights

You can request a copy of all data we hold, correct any inaccuracies, or request deletion of non-essential information. Requests are processed within 14 days. Contact [email protected] with the subject line 'Data Access Request'.

Frequently Asked About Privacy at deposit 3000

When you close your account, your login access is revoked immediately. We retain your personal and transaction data for three years to comply with local financial law. After three years, personal details are deleted; transaction records remain for seven years for regulatory purposes. You can request early deletion of non-essential data by emailing [email protected].

Yes. Submit a written request to [email protected] with the subject 'Data Access Request'. Include your account username and registered email. We will send you a complete export of your personal data, payment history, device records and login activity within 14 days. No charge applies.

We use session cookies to keep you logged in and remember your game-lobby preferences. Analytics cookies track which games you browse and how long you spend on each page — this helps us improve the lobby layout. We do not use tracking pixels to follow you across other websites. You can disable cookies in your browser; this may limit some features but will not affect gameplay.

Your DANA, OVO, GoPay or QRIS identifier is retained so you can withdraw to the same method without re-entering it each time. The full payment details (account number or card data) are not stored by deposit 3000; payment processors handle that. You can delete a saved payment method anytime in Settings > Payments.

Change your password immediately and contact our live chat or [email protected] right away. Our security team will review your login history, device access, and recent transactions. If fraud is confirmed, we will reverse any unauthorised withdrawals and secure your account. Report suspected breaches within 24 hours for fastest resolution.

Game studios receive only your user ID and game play data (spins, bets, results) needed to run games fairly. They do not receive your name, email, phone, address or payment details. This is contractually required and audited regularly. Studios are bound by their own privacy agreements.

Your account data is stored on secure servers in Indonesia. Your privacy rights and data protection obligations are governed by Indonesian law and the terms you accept when registering. International privacy requests (EU GDPR, etc.) depend on local law; we handle requests that apply to your account under Indonesian jurisdiction as our primary legal framework.